Return policy

Last Updated: 19 March 2026

Welcome to RT Fashion. We want you to have a smooth shopping experience. This Return Policy explains the conditions under which returns are accepted on our website https://rtfashion.in/.


1. Return Eligibility

You can request a return if:

  • The product is unused and unworn

  • The product is in original packaging

  • All tags, labels, and invoices are intact

  • Return request is raised within 7 days of delivery


2. Non-Returnable Items

Returns will not be accepted in the following cases:

  • Used or worn products

  • Damaged items caused by customer misuse

  • Products without original packaging or tags

  • Return request made after 7 days


3. Damaged or Wrong Product

If you receive:

  • A damaged product, or

  • A wrong item

You must inform us within 48 hours of delivery with proper proof (photos/video).


4. Return Process

To initiate a return:

  1. Email us at info@rtfashion.com

  2. Provide order details and reason for return

  3. Our team will guide you with the next steps


5. Return Shipping

  • Return shipping charges may be borne by the customer

  • In case of defective or wrong product, we may cover the shipping cost


6. Inspection & Approval

  • Returned products will be inspected after receiving

  • If approved, further process (refund/exchange) will be initiated

  • If rejected, the product may be sent back to the customer


7. Important Note

RT Fashion reserves the right to reject returns if the product does not meet the above conditions.